Click on the Patient Portal to gain access to your medical records and lab test results. Please note that this link will take you to a different website.

At Arbor Family Health we’re focused on helping patients like you and your family to receive the quality, affordable care you need and deserve. We welcome all patients at Arbor – and we’ve designed our website to make it convenient and easy for you to get access to the healthcare services and information you need.

We’re here to help improve the health and well-being of your whole family, so please feel free to contact us if you need assistance with any aspect of care at Arbor Family Health.

To schedule an appointment call 1-888-711-3785 or call your nearest clinic.

Insurance & Payment

Arbor Family Health welcomes all patients and accepts all major insurances as well as Medicare and Medicaid. As a federally qualified community health center, Arbor also offers sliding scale fee discounts for those who are uninsured or underinsured.

To apply for a sliding fee discount, you must provide proof of your household size and your total household income. Fill out this Statement of Income form to find out if you qualify. The sliding fee scale is based on U.S. government Federal Poverty Guidelines. If you qualify, you will receive discounts on certain healthcare services according to the sliding scale. Sliding scale fees are collected at the clinics and must be paid at the time that the services are rendered. Please note that your proof of income will need to be updated annually in order for you to continue receiving discounted healthcare services.

Insurance Enrollment Assistance

If you are eligible for health insurance under the Affordable Care Act (Obamacare) or the Louisiana Medicaid program, we can help you to enroll. We offer Certified Application Counselors who will meet with you one-on-one to determine if you are eligible for insurance and will even help you to fill out and submit your application if you qualify.

Dental Insurance

Please note that if you have dental insurance, our staff is available to help you file your insurance claims.

For more information about any aspect of health insurance or payments, please feel free to contact us for assistance.

Patient Medication Assistance Program

At Arbor we understand that the cost of medications can be too high for some people to afford. That’s why we offer a Patient Medication Assistance Program to help you get medications for free or at a greatly reduced cost.

This program is available to patients who do not have a prescription reimbursement plan and who qualify according to pharmacy company requirements. Eligibility is based on income and family size. Our staff will be happy to assist you in determining if you qualify and help you to enroll in the program. Please call 225-492-3775 to make an appointment to meet with our medication assistance staff at the clinic location nearest to you.

Please take a moment to fill out our patient satisfaction survey. Your opinions matter to us – and your answers can help make our healthcare services better.